Privacy policy

LAST DOOR SOLUTIONS PTY LTD (ACN 680 202 617) and its affiliates (together, “Smart Tap”, “we”, “us”, or “our”) and our operation of the website at https://smarttap.au (“Website”) are committed to respecting your privacy.

This Privacy Policy sets out how we collect, use, process, store, share, and disclose your personal information on our Website. You can view our terms and conditions and contact us at info@smarttap.au. Any words capitalised in this Privacy Policy have the same meaning as in our Terms and Conditions.

1. Openness And Transparency

We are committed to protecting your privacy and respecting and upholding your rights under applicable privacy legislation, including the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and the General Data Protection Regulation (EU 2016/679) and Data Protection Act 2018 (the “UK GDPR”) (collectively, “Privacy Laws”). We are a data controller for the purposes of the UK GDPR. We ensure that we will take all necessary and reasonable steps to comply with the relevant Privacy Laws and to deal with inquiries or complaints from individuals about compliance with the relevant Privacy Laws.

By accessing and using our Website, Products, and Services, you freely and expressly consent to the collection, use, processing, storage, and disclosure of Personal Information by us as set out in this Privacy Policy.

2. Your Information

For the purposes of this Privacy Policy, “Personal Information” generally refers to information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not, and whether recorded in a material form or not.

 

With regards to your Personal Information:

 

  • We will collect Personal Information only by lawful and fair means, and not in an unreasonably intrusive way.

     

  • We will only collect Personal Information about you if you voluntarily provide it to us or if you explicitly give consent to us collecting it.

  • We may collect Personal Information from you when you: complete a profile or set up an account, communicate with us, visit our Website, provide feedback, or complete online surveys.

If you use a pseudonym or do not provide identifiable information to us, we may not be able to provide you with all requested Services or Products. We require individuals to provide accurate, up-to-date, and complete Personal Information. We ask that you do not send us sensitive personally identifiable information (such as racial origin, religion, health data, or criminal background).

3. Personal Information We May Collect

The type of Personal Information we collect includes, but is not limited to:

  • Your full name, email address, and phone number.

  • Your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic data, ad data, IP address, and standard web log information.

  • Any additional information you provide directly through our software, Website, or accounts from which you permit us to collect information.

From time to time, we may also ask for optional Personal Information, such as your social media profiles, company details, job classification, or a personal headshot. Providing this information is completely optional.

4. Targeted Advertising & Opt-Out Rights

As described in this Privacy Policy, we collect personal information from your interactions with us and our Website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please contact us at [Insert Contact Email/Link].

 

If you visit our Website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our Website.

 

5. Information About Children Under 18

Our Website is not intended for users under the age of 18. We do not knowingly seek or collect Personal Information from any person below the age of 18 years.

 

6. What Is Our Legal Basis?

Under the UK GDPR, we rely on several legal bases to process your Personal Information, including:

 

  • Where it is necessary to provide you with access to our Products, Services, and Website.

     

  • For our legitimate interests to provide, operate, and improve our offerings.

  • Where you have freely and expressly consented to the processing, which you may withdraw at any time.

  • Where we are under a legal obligation to process your Personal Information.

7. How Your Information Is Used

We use, process, and disclose your Personal Information for purposes including:

  • Providing our Website, Services, and Products (which includes uploading aspects of your Personal Information to your Smart Tap profile or products).

  • Administering, protecting, and improving our offerings (including data analytics, research, and marketing).

  • Informing you about our Website, Products, surveys, or promotional events.

  • Verifying your identity and responding to inquiries.

8. Disclosure Of Personal Information

We may disclose your Personal Information to:

  • Third parties we engage to perform functions on our behalf.

  • Any person or entity to whom you have expressly consented.

  • Our external business advisors, auditors, lawyers, insurers, and financiers.

  • Payment processing service providers (if and to the extent needed).

  • Any entity to whom we are required or authorised to disclose your information by law.

9. Direct Marketing

Where we have your express consent, a legal basis, or are otherwise permitted by law, we may send you information about products and services suited to your interests. You may opt out of receiving direct marketing communications at any time by following the unsubscribe instructions in the communication or contacting us at info@smarttap.au.

10. Cookies

We use cookies, web beacons, and similar technologies (collectively, “Cookies”) on our Website to identify users, process requests, improve user experience, and monitor usage. You can delete and refuse browser Cookies by activating the appropriate setting on your browser; however, this may prevent you from accessing certain parts of the Website.

11. Data Storage And Transfer

We take all reasonable steps to protect your Personal Information from misuse, interference, loss, and unauthorised access. We use a number of software and IT providers located outside Australia (primarily in the United States and Ireland). We use reasonable endeavours to ensure that any third-party recipient is bound by relevant Privacy Laws.

12. Notifiable Data Breaches

We take data breaches seriously. For UK users, we will endeavour to meet the 72-hour deadline imposed by the UK GDPR to report any data breach to the supervisory authority where a breach occurs that will likely be a risk to you.

13. Access To Information, Destruction Of Personal Information

Subject to some exceptions provided by relevant Privacy Laws, you may request access to your Personal Information, or seek correction of it, by contacting us. We will respond within a reasonable timeframe. If we no longer need your Personal Information, we will take reasonable steps to destroy or de-identify it.

14. Third Party Sites

The Website may contain links to third-party websites. This Privacy Policy applies solely to information collected by us. We encourage you to check the privacy policies of any third-party websites before submitting Personal Information.

15. Contact Information

If you require further information regarding our Privacy Policy or wish to make a privacy complaint, please contact us in writing at info@smarttap.au.

If you are dissatisfied with our handling of your complaint, you can lodge a privacy complaint with the Office of the Australian Information Commissioner (“OAIC”) or the European Data Protection Supervisor (“EDPS”).

16. Notices And Revisions

We reserve the right to modify this Privacy Policy from time to time without notice. Material changes will take effect 30 days after the posting of the amended Privacy Policy on the Website.

Privacy Policy for Smart Tap NFC Writer

Last updated: April 15, 2026

1. Overview
Smart Tap NFC Writer ("the App") is operated by SmartTap ("we", "us"). This policy explains how we handle your information.

2. Information We Collect

  • Account data: Email address and password used to sign in
  • Profile data: First name, last name, job title, company name, and email address stored in your SmartTap profile
  • Profile photo: Avatar image if uploaded to your profile

3. How We Use Your Information

  • To authenticate you and maintain your session
  • To display your profiles for writing to NFC tags
  • We do not sell, rent, or share your data with third parties

4. NFC Usage
The App uses your device's NFC hardware solely to write your profile URL to SmartTap NFC cards. No NFC data is transmitted to our servers.

5. Data Storage
Your account and profile data is stored securely using Supabase, hosted on AWS infrastructure. Session tokens are stored locally on your device using encrypted storage.

6. Data Retention
Your data is retained as long as your account is active. You may request deletion by contacting us.

7. Children's Privacy
This App is not intended for users under 13 years of age.

8. Contact Us
For privacy enquiries: info@smarttap.au